Almahd Shipping Agency
Privacy Policy
This policy explains how we collect, use, and protect personal information when you contact us for shipping and logistics support.
Effective date
How we handle your information
We collect only the information needed to respond to inquiries, coordinate services, and provide shipment updates. We do not sell your personal information.
This Privacy Policy applies to our website and communications with Almahd Shipping Agency (“we”, “us”, “our”). If you have questions, contact us at info@almahdshipping.com.
Privacy details
Key points about what we collect and how we use it.
What information do you collect?
Information you provide when you contact us, such as your name, company name, email address, phone number, and details needed to coordinate freight, documentation, or customs support.
How do you use my information?
To respond to requests, provide quotes, coordinate services, send status updates, and improve our customer support. We may also use it to comply with legal and regulatory requirements.
Do you share information with third parties?
Only when necessary to deliver services (for example, carriers, ports, agents, or service providers) or when required by law. We share the minimum information needed for the specific purpose.
Do you use cookies or analytics?
We may use essential cookies for site functionality and limited analytics to understand site usage. You can control cookies through your browser settings; disabling cookies may affect site features.
How long do you keep information?
We retain information only as long as needed for the purposes described above, including record-keeping and compliance, then delete or anonymize it where feasible.
How can I request access or deletion?
Email info@almahdshipping.com with your request. We may need to verify your identity and may keep certain records where required by law.